Gone are the days when people serviced the Private Branch Exchange (PBX) system using Plain Old Telephone System (POTS). IP telephony solution brings with it faster speeds, multimedia streaming, mobility, high quality, and lower cost. In fact, you should note that according to research the system that uses IP can save up to 90% on their telephone searches. If you are not sure why you should use the IP telephone system, here are some of the things you are bound to gain.
The thing you should put in mind is that when you get the IP telephone system, then you get a phone as a service. This is not the same case with the POTS based PBX since the have T-1 line integration. Some of the things you should note is that when you use the IP telephony then you will find that you can integrate your phone system with a compelling business application. When you are doing this, some of the things that you get to add are the customer databases, integrated email, and SMS operations.
The other thing you are bound to gain with the system is the mobility and the scalability. Some of the things you should note is that if you are considering of remote offices then you should note that the IP telephony is a must. This is better as compared to installing multiple physical phone system.
The other reason you should use the IP is that it integrates with the current infrastructure. Some of the things you should note that will integrate with the system are the fax machines, credit card, alarms. Some of the things you should note is that with this system, you are bound to get the legacy system integrated. Thus, this will make it simple for you to be able to run your business.
Some of the things you should note is that when you have the system, you should note that you will enjoy low cost. This is one of the main reasons that people switch to IP telephony. You have two main options when you are dealing with the installation. When you are doing this, some of the options you have is to use the in-house engineers. The other option is using a business partner. This is an excellent option if you do not want to have the responsibility of hiring and managing this.